Frequently asked questions
Delivery time for Serbia:
3-7 days, from the moment of the defined and confirmed model.
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International delivery time:
7-21 days
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Delivery time for Unique models:
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It depends exclusively on the material and the type of finishing, where direct communication with the customer is necessary.Â
Yes, by agreement in direct communication or by e-mail.
Yes, by appointment via email, phone or direct conversation.
Note (disclaimer):
we receive complaints up to 3 days after receiving the model.
Replacement of a model that is not correct is possible and postage costs are at the expense of our brand.
If the model is changed for other reasons, the postage costs are at the customer’s expense.
Yes. It is necessary to agree on the details before receiving the order.